On January 7, 2013, I learned of a data security incident that may have resulted in the disclosure of the credit card information, names, and billing address associated with your online purchase. Shortly after learning of the incident, we retained a forensic computer investigator, who determined that on or about October 16, 2012, an unauthorized third party gained access to our website and data system. We are taking additional steps to enhance the security of our systems. Such steps include changing our entire online payment process to have all credit card information submitted through our website collected and handled by trusted third party payment processors. Additionally, we have notified law enforcement and are cooperating with their investigation.
Unfortunately, the unauthorized third party may have obtained the first and last names, credit card and debit card numbers, credit card verification codes, and billing addresses associated with your account. Fabric Depot does not collect your social security number or date of birth.
We are notifying you so that you can be aware of this situation and take steps to protect your information from any harm. We recommend that you carefully review your account statements over the next 12 to 24 months, and promptly report any suspicious transactions to your bank or credit card company. You should also consider cancelling any credit cards or debit cards that may have been compromised.
As a valued customer, we would like to offer you (a) 30% off your next online order, (b) a free gift (a fat quarter bundle) to be included with the order shipment, and (c) a USD $10.00 gift card to be included with the order shipment. To redeem this offer, type the promotion code FGJN331 on the checkout page when you place an order on www.fabricdepot.com. This offer will expire on April 30, 2013 and can only be used with one order.
Please do not reply to this email. If you have any questions, please call us at 814-534-4782, Monday through Friday between 8:00 am and 8:00 pm EST. When prompted, please enter the following 10-digit reference number: 3228022513.
We value your business and take the privacy of your information very seriously. We sincerely apologize for any inconvenience this may cause you.
I have no idea if these codes are unique or not seeing as my email was personalized. I just went ahead and put that code in the comments box asking for the 30%. Figured might as well jump on it before everyone else does so I can get the minky colours I want. Can anyone else see if their code is different?
They are not taking payments over the website but will call you at a later date to ask for your card number over the phone.